Payment reminder + formal notice (Word)
Three ready-made letters in escalating tone: friendly reminder, second reminder and formal notice of default announcing collection costs.
A non-paying client calls for careful escalation: friendly first (mistakes happen), then urgent, then formal. This free letter set contains all three steps as fillable Word letters: a friendly payment reminder (14 days), a second reminder offering a payment arrangement (7 days) and a formal notice of default announcing collection costs and statutory interest.
The legal details are built in: the mandatory 14-day letter for consumers, the Dutch collection costs act (minimum € 40) and the difference between B2B and B2C. Every letter is instantly personalisable.
What's inside?
- Letter 1: friendly reminder with 14-day payment term
- Letter 2: second reminder offering a payment arrangement
- Letter 3: formal notice of default with statutory costs and interest
- Notes on the mandatory 14-day letter (B2C) and commercial interest (B2B)
- Works in Word, Google Docs and LibreOffice
Frequently asked questions
How much collection cost may I charge?
Under the Dutch collection costs act: 15% over the first € 2,500, tapering to 0.5% for higher amounts, with a € 40 minimum. Consumers must first receive the free 14-day letter.
When may I charge statutory interest?
For businesses (B2B) statutory commercial interest accrues automatically from the day after the due date. For consumers the regular statutory rate applies, usually only after notice of default.
Must the formal notice be sent by registered mail?
Not mandatory, but wise for the final step: in court you must prove the notice was received. Registered mail plus email is the safest combination.
🔜 Free next week
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